Comments on: Yahoo! Unbelievable communication http://www.spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/ influencing your space in the market Fri, 03 Sep 2010 13:14:30 -0700 hourly 1 http://wordpress.org/?v=3.0.1 By: G http://www.spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/comment-page-1/#comment-425 G Tue, 04 Dec 2007 02:39:33 +0000 http://spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/#comment-425 arrgghhh!!! bad service too! thanks for stopping by and reading, not to mention your willingness to comments. arrgghhh!!! bad service too! thanks for stopping by and reading, not to mention your willingness to comments.

]]> By: Brian http://www.spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/comment-page-1/#comment-424 Brian Mon, 03 Dec 2007 07:24:54 +0000 http://spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/#comment-424 It get worse... I have a domain hosted by Yahoo, but the email is handled elsewhere. Their customer service dept indicated that they're going to overwrite my current custom MX records with their "updated" service, which will take out my email service. Either that or the person who responded didn't understand what was going on, which seems just as likely given that the response was written in badly fractured English. What a mess, either way. It get worse… I have a domain hosted by Yahoo, but the email is handled elsewhere. Their customer service dept indicated that they’re going to overwrite my current custom MX records with their “updated” service, which will take out my email service. Either that or the person who responded didn’t understand what was going on, which seems just as likely given that the response was written in badly fractured English. What a mess, either way.

]]> By: G http://www.spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/comment-page-1/#comment-202 G Sun, 04 Nov 2007 10:58:04 +0000 http://spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/#comment-202 I wish it was a phishing scam and NOT a note from a leading technology company on the planet. It is actually a months notice. Thanks for the insight, but I double checked the email, since you wrote such a thoughtful note, but it's a "sorry for you customer note" - everything is official yahoo-inc.com or yahoo.com in the notification. It went into Outlook's junk folder. Thanks for stopping by and dropping a note. I wish it was a phishing scam and NOT a note from a leading technology company on the planet. It is actually a months notice. Thanks for the insight, but I double checked the email, since you wrote such a thoughtful note, but it’s a “sorry for you customer note” – everything is official yahoo-inc.com or yahoo.com in the notification. It went into Outlook’s junk folder.

Thanks for stopping by and dropping a note.

]]> By: Erin http://www.spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/comment-page-1/#comment-201 Erin Sun, 04 Nov 2007 00:39:55 +0000 http://spatiallyrelevant.org/2007/11/02/yahoo-unbelievable-communication/#comment-201 Actually, this email sounds like a great phishing scam. First, if it were an important service announcement, it would end up in your inbox, not your spam folder. Second, Yahoo! typically gives customers more than 7 days to switch over anything. Third, the terminology is a bit off; they don't ever use the term "consolidated terms of service" in their jargon. It's technically confusing on purpose, they are leading you to check on your "billing" page and really emphasizing the Yahoo! ID and password. If this came with html hyperlinks, I suspect they go to a great phishing site. You can also do a bit of research looking at the full headers and looking up IP addresses on arin.net. Should you still have the email, I can have someone at Yahoo! who is an expert take a look at this for you. Actually, this email sounds like a great phishing scam. First, if it were an important service announcement, it would end up in your inbox, not your spam folder. Second, Yahoo! typically gives customers more than 7 days to switch over anything. Third, the terminology is a bit off; they don’t ever use the term “consolidated terms of service” in their jargon. It’s technically confusing on purpose, they are leading you to check on your “billing” page and really emphasizing the Yahoo! ID and password. If this came with html hyperlinks, I suspect they go to a great phishing site. You can also do a bit of research looking at the full headers and looking up IP addresses on arin.net. Should you still have the email, I can have someone at Yahoo! who is an expert take a look at this for you.

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