Leadership

Hertz Gold Members Assured: No Toyotas in Your Future…

Image by Getty Images via Daylife I really wouldn’t want one of my customers sending emails like this one I got today from Hertz.  As if being on the news wasn’t enough for Toyota on this recall and major rental companies choosing to opt out on Toyota until addressed, now one of their larger fleet [...]


The Social Behaviors of Your Customers

Understand Your Customers' Social Behaviors View more presentations from Charlene Li. Slide week is just about over, at least here. I have at least another 4 days heavily invested in PowerPoint.


What’s more important? The box or the arrow? Beyond the flowchart

Apparently the box…. who’d a thunk. I clearly thought the arrow was before this presentation on boxes. The Box View more presentations from Scott Schwertly.


When in doubt listen to smart people

Words of business wisdom View more presentations from Clear Presentation Design.