I really can’t summarize the story on the kindness exhibited by [tag]Zappos[/tag], sometimes kindness can generate more value than you think. This can’t be just about service – it appears be about doing the right thing.
Jon Gatrell
As part of the ongoing, let’s ensure the basics are in line, here is an overview from [tag]wikipedia[/tag] on Scientific Management:
[tag]Scientific management[/tag], also called [tag]Taylorism[/tag] or the [tag]Classical Perspective[/tag], is a method in management theory that determines changes to improve labour [tag]productivity[/tag]. The idea was first coined by Frederick Winslow Taylor in The Principles of Scientific Management. Taylor believed that decisions based upon tradition and rules of thumb should be replaced by precise procedures developed after careful study of an individual at work.
In management literature today, the greatest use of the concept of Taylorism is as a contrast to a new, improved way of doing business.
General approach
- Select workers with appropriate abilities for each job.
- Training for standard task.
- Planning work and eliminating interruptions.
- Wage incentive for increase output
- Standard method for performing each job.
Contributions
- Scientific approach to [tag]business management[/tag] and [tag]process improvement[/tag]
- Importance of compensation for performance
- Began the careful study of tasks and jobs
- Importance of selection and training
Elements
- Labour is defined and authority/responsibility is legitimised/official
- Positions placed in hierarchy and under authority of higher level
- Selection is based upon technical competence, training or experience
- Actions and decisions are recorded to allow continuity and memory
- Management is different from ownership of the organization
- Managers follow rules/procedures to enable reliable/predictable behaviour
So I’m always running into songs I haven’t heard in a while on my [tag]iPod[/tag]. A recent gem which rotated into my [tag]playlist[/tag] was from the Australian band [tag]Midnight Oil[/tag], with bald guy who was a lawyer or perhaps a solicitor is the more precise word. (At least that’s a piece of trivia I think I remember) So I went to search on [tag]YouTube[/tag] to get you the video of [tag]Beds are Burning[/tag]. So here is your music flashback:
So I have found a new widget, I not a widget guy- but I like [tag]Feedhub[/tag]. This is yet another opportunity to stay in touch with things of importance. Feedhub claims, at least I have it configured to, only show “interesting” posts. I’m only 3 days into the process so let’s see. I think since I have it on my blog, it might learn from all of us. So while personal brand and limit widget usage is key, as noted by Chris, this is our little social experiment.
Gosh I hope I understand how it works, so take a look at the widget on the right called relevant feed and see if it tweaks it’s content overtime – know of any good feeds?

