All Posts By

Jon Gatrell

Pump up the Volume, not the Meeting Noise

So after reading that product and process centric piece from Howard, I thought a bit around this topic and ultimately landed on meeting noise as a concept. Again, not that I agree, since I think it’s the mix of the process and product components which drives work satisfaction. So what is meeting noise?

I wish it represented an engaging [tag]meeting[/tag] where people were thoughtful, active and productive which ran a little long and loud – its not. It’s that bazaar re-occurring meeting that only 1/12 of the invitees attend. It’s typically a low priority project which is far away from the revenue center. It has [tag]cost center[/tag] all over it!

My take is we pay smart people to do this kinda stuff, so it’s better to allocate your time towards money and not hang out in a intrinsically internal meeting such as how to market an internal event like team appreciation day. I’m not saying team appreciation is bad, but the 9 weeks of planning and 24 hours of scheduled [tag]meetings[/tag] are a little much. At the end of the day, get good [tag]tchotchkes[/tag] for folk – exceed budget on this line item, it’s worth it on many levels.

That being said, trust the people that do this and let them go. The dollars saved on poorly attended meetings with resource usage justifies going a little over budget. So unless theirs contractors on the project or a weak player on the project let them run with it and encourage less is more on statusing the project.

So I waxed philosophical for a second, back to the meeting. So when you attend the first one – everyone is there, all 14 people. During the meeting you realize that it has only 7 minutes of content, which somehow due to bad cell connections, random questions and content “cat walks” closes at a bloated 47 minutes.

Fast forward 2 weeks – you dial in cuz you have space in outlook and are looking for some corporate current events. Remember there could be a corporate quiz at the appreciation day on the hardware upgrade project and you want an iPod for your 6 year old.

The content is still at 7 minutes, but there is this 9 minutes of awkward small talk as only 3 people plan on attending as the host gives folks a “few more minutes to show”. The host slowing plod through the agenda building out the content on the fly with situational overviews dragging the meeting to 27 minutes.

So please reduce the [tag]meeting noise[/tag] and do project updates every 2 weeks or only reserve 30 minutes for a weekly meeting. A tight time box will encourage tighter questions, more organization and increased value through directed project content.

Lessons Learned: Go literary all over their a@$

So I find that sometimes going literary is an interesting thing to do in the [tag]workplace[/tag], if nothing else it shakes out the unread.

Go forth and quote in emails, casual conversation and leverage obscure [tag]Dennis Miller[/tag]-esque word choice, the old school witty Dennis, not the mean one.

Please note: Not this type of literary, this is just way too much!  Be well read – not all applied critical thought and stuff, this will only get you on a [tag]RIF list[/tag], but you may get a textbook out of it..  Just think critically and all will be well.

Lessons learned: No means NO!

The more I write, the more I find I have to say, unfortunately not everything fits under the Stuck in the middle umbrella, so I’ve created a new category – Lessons learned. This came from a guy I worked for and required a formal documentation and remediation plan on not so perfect execution.   A lesson learned document/process is essentially required when a [tag]train wreck[/tag] has occurred. I however will use Lessons Learned for snippets of hopefully meaningful content.

The most powerful word for your career is no. The lower in the organization you are the more documentation you need to maintain a no, but a series of thoughtful of no’s may actually change your level.  A successful no helps build confidence, credibility and organizational effectiveness.