Browsing Tag

creativity

Great Ideas? Maybe not, but they are YOURS!

So I continue to just be so busy with life, that it is hard to keep the content comming, but true to my less fluff more value statement, I thought I would spend some time and share some topics hopefully you can blog on. I’ve already had a couple of great guest posts from folks and 2 more on the way. My thanks to the Bigg Success Show and Stephen for their efforts. I also am interested in letting folks guest post on the following topics (especially the first 9) or another topics which you feel might fit well into this eclectic mix here at Spatially Relevant:

Business and Social Media

  • What is the biggest challenge for social media for general corporate wide participation/acceptance?
  • What is the best use of social media for a business? Service, demand gen, knowledge management…
  • Our brand has been hijacked online – now what?!?!

Social Media and Ethics

  • What role do standards play in creating transparency and authenticity, if any?
  • How can identity management improve accountability?
  • What is the biggest hurdle for establishing best practices and ethical frameworks for social media?

Standards

  • How can standards assist in scaling a given activity?
  • What controls and governance opportunities exist for standards organizations/development which are NOT being pursued today in Social Media?
  • What is the value in a standards based approach?

Product Management and Marketing

  • Can a technology development model change a product or companies viability in the marketplace?
  • Who owns the product strategy – the customer, the product management or the market?
  • How can positioning and targeting of buyer persona’s improve sales execution?

Better Place Concepts

  • This <single experience> represents an opportunity for all of us to learn <X>?
  • In the last 90 days this in the biggest lesson I learned which should be shared
  • If <X> was a commonly held belief/activity/x it would be easier for everyone to <x>?

Personal Growth

  • I’m putting an personal action plan in place to accomplish <X> in the next 30 days?
  • I just realized I’m not the center of the universe, now what?
  • I used to think X was sorta important, now I think it is a requirement for a fulfilled experience

Personal Shrink (two sides to every coin)

  • I am the center of the universe, deal with it jackass.
  • If everyone would stop X, I’d be a better person
  • I can’t believe you don’t appreciate X

Geography

  • What cities are all of your Grateful Dead/Phish/Panic/Yonder T-shirts from?
  • Where is the best place to do nothing at and why?
  • What is the smallest city you actually flew to and why?

If you end up posting on one of these please link back and send me an email, I’ll do a summary post which itemizes all the blogs which posted on Wednesday and links to the posts.

If you think you have a guest post in one of these send me an email at publisher AT spatiallyrelevant DOT org.

I will schedule my guest post schedule for next saturday due to travel, so I look forward to your posts and submission by Thursday – midnight for an eligible guest post. Ok, Friday am will work, but much later than that – no promises.

So the question is – can you get listed in both the Wednesday list and the Saturday list? Yup, you just have to participate/do the work. It does have kinda of an outsourcing feel or another way to look at it is I’m going to pimp my list for you.

When you send the email for a guest post or to point me to your post on one of the above, please include the following:

Name, blog URL and Post URL – A sentence about your blog would be cool, so the folks here might want to add you to their RSS reader.

if you are interested in a guest post, just give me a sentence or two on why your should be considered along with the post you think should make it. I will post no more than 10 during the month of August.  Everyone looks forward to YOUR POV on these.

Hope this is fun and works, because I clearly would like to learn more about the folks that read my stuff and how we can as a group influence our space.

~jon

Less fluff, more value?

So I’ve spent a good deal of time talking to some people I respect and the input they have around the Social Media Club. Some great input for Sherry and Aaron and some other input that made me get more introspective than my ego likes, but ultimately that is required to get a little better and understand more.

So while doing my outreach around input on how to aid in the standards efforts for SMC, I just got smacked in the head a couple of times about my blog fluff. The problem with friends, they have no shame in calling you out… careful what you ask for…. but it made me think more abstractly about the fluff in general.

Conclusion-ish: Social media is a little fluffy – everything is fluffy clouds, rainbows and unicorns – just a little right? Just how much fluff is there in the whole social media thing? Depends on where you are I guess.

The fodder which fills my blog on my lazy days is definitely adding to the fluffy perceptions of social media. Since most of us marketers have those “ah – maybe I’ll do X today” days, we don’t need any more fluff to be added to the stereotype.

C’mon – we all get the marketers malaise. You know the one….the one that settles after the “basics” are done. It’s that whole phoning it thing that marketers get to sometimes which doesn’t help the perception of marketers. “Lazy Roboto Marketer” executing on a check list:

  • Logo – check
  • Tagline – check
  • Customer presentation – check
  • Sales needs yet another sales tool for a single account which will never be used again – check
  • Half hearted review and formatting of customized off message corporate presentation – check
  • Discount not approved – check

Oh the life of Riley indeed as a marketer. …right up until you are on that checklist treadmill again for another brand. The curious thing is the checklist for social media folks appears to be an even lazier checklist on the surface:

  • Tag some stuff – check
  • pitch cluetrain concepts again – check
  • blog post – check
  • at least 12 tweets – check
  • write the 3 comments of the day – check
  • respond to most of your email – check
  • turn grammar check on – overdue

So with all this busy work, social marketers must be doing good things. But I think there is just a bunch of filler material which is part of the social media noise out there. A good deal of this filler is from folks who are “creative commoning” their way to content and expertise. That just makes “give-away” selection look like work.. Then you look at how often do social media folks just push out fluff?   How often do you?

David Meerman Scott thinks voice is an imperative and so is focus, which is what started this post in the first place. Plus, to ROUGHLY paraphrase Carfi – “can you just give me another yonder Mountain video, it saves me time searching YouTube”. Subtle…

Well, I won’t do the ADD dance on this and take full accountability of fluff contribution to the social marketplace. As a marketer that kind of hurts my soul to type/admit, but integrity counts.

Come on feel the NOISE!

So if voice is important and so is focus, what do you do in a crowd? Well just as in real life, you find folks you know and like and strike up a conversation, regardless of how noisy it is. If you think about the core metaphor of conversation the challenge is to participate, not to monitor or metric. I spent the better part of a day this week in a Pragmatic Marketing course searching for a process, a new way to look for a return in social media and how to just plain feel good about my world view. I didn’t get it during the class, but fast forward 14 hours or so-ish……and a couple pieces fell into place….

I spent the next couple of days working on conceptualizing messaging themes, throwing concepts away, bringing them back, understanding priorities and action plans which resulted in a fairly coherent way to look at social media. What I realized is that noise is the norm, no hard metrics (yet) and no way to engage with out setting a tone/establishing a voice. Ultimately so long as your voice is heard, it doesn’t need to be accepted or even appreciated just be present and reasonable in the conversation. On many levels if your are active, responsive and REAL good things just might happen as a marketer. The voice of your brand, the voice of the customer and market are all out there, but you can’t listen if you aren’t there.

Ty Webb: Just be the ball, be the ball, be the ball. You’re not being the ball Danny.
Danny Noonan: It’s hard when you’re talking like that.

The Message is the Medium

Social media isn’t about the strategy so much as it is being part of the medium, tactics. Prior to social media marketing was far more a spectator sport. With an inside out brand reality emerging, the traditional investment and measurements just aren’t going to work. So the perceived need to relate social media to revenue, to tangible metrics or share of voice equivalent is not the right to approach it from a business perspective. Customer might be a reasonable measuring stick…

Social media’s value is sorta binary – you’re either in or you are out. Not being in the game is a clear loser. It has that old school carny “You can’t win if you don’t play” reality. So with that baseline, I was able to get over the hump mentally on metrics with 3 questions:

  1. What is the downside of participation
  2. What is the upside of NOT participating
  3. How can you remain relevant without contributing to an industry

silence is golden?

Meander to Your Message

So while I on a personal level will be reducing the fluff around here by at least 64%, I’m still going to meander around the areas interest I would like to cover. Just like in any given business process or market activity you just need to find your “flow“.

I’m still gonna do the random Wilco or Panic video on occasion, but I’m just going stop the link posts. While I don’t know yet where this is going to go and never really have, I think meandering towards a message is more important that randomly meandering to a post.

So there it is – stop the links, relax a little and communicate ideas. I’ll try my best and not contribute to the noise and make this whole social media thing just a little better. What are you doing to reduce the noise and increasing the meaning of your message?

feeling less light and airy already with my Postalicious plug-in inactive….

BIG Idea – Give me money PLEASE?!?!

It is so refreshing to be able to have the time to write something. I’ve been working on a few guest posts which haven’t materialized to help keep the content flowing, but NOPE. So my first post back in the saddle is really a set of reflections around being pitched a bunch business plans over the last couple of months.

The last couple of weeks I’ve been just crazy busy with work, but I’ve also been pitched several technology projects to participate in from a labor perspective or to throw a little cash at. After sitting in these sessions, I have 5 things to consider when pitching a business plan. I’ve been pitched more projects in the last 6 weeks than in the last 6 years – just a little weird, since I’m having a crazy fun time in my newest role which puts me back into a formal marketing gig, which I just got rolled into in the last 10 days. Same company, but just a great team of professionals which makes it easy to be excited about.

So while I may not have the level of experience of a REAL VC person, I’ve looked at 20-30 NewCo plans and gone down the path on 3. Ultimately I didn’t join 1 at the final decision point (still in business doing break even at $20M in a mature market – ouch) and am silently sitting back watching another product gain momentum in the market place (faster please). Oh yeah, the other one was solely my idea which just flamed and got nowhere, but I am making $35 a month on Google ads now. I’ve also seen probably another 50 pitches from other folks trying to get their business sold or bridged to another place, so while not an expert – I do think I can provide a couple ideas which might help you if you are pitching something for funding, disposition or just to get someone involved.

Expense to Revenue Ratio

Business plans are fun things to build, I’ve built many on cocktail napkins which never go anywhere, since good ideas are a dime a dozen and I’m far more creative than I am actionable. Some ideas however do merit the next leval of effort and it is effort. Research, positioning and prioritizing who, what and when.

From cycle from idea to funding is no trivial task, but some folks just don’t think it out all the way. Many authors put together business plans or pitches which are 95% technology and expense. In all fairness, most of the folks which have pitched me in the last couple of months, the general idea was for me to build the revenue plan, but it is a little difficult to offset the private jet and 47 floor office in the heart of Buckhead when the core solution is “all about Social Media and community”.

From my perspective it’s fairly straight forward: start small, give equity for expertise and get to a prototype as soon as possible. I’ve seen some really good paper prototypes, but they are really hard to demo and even more difficult to get funded.

The first expense to consider is equity – real and sweat. I know it is YOUR idea and YOU should keep ALL of it, but 100% equity in a project with zero funding is zero and if you need other skills, greed isn’t a good thing. You may need to build a team to do the work. Walk before you run, do some work before you start asking for real $$.

Steal a page from Paul’s approach at Source Juice – be a tortoise and take some time to figure things out and test the idea, not sexy, but smart.

Location, Location, Location

You have to go somewhere to pitch someone, so it is important to think about where you should do it.

So I’ve been pitched at my home, at the person’s house who is pitching and various other places from Starbucks (don’t show up early and drink 3 venti’s) to the neighborhood bistro. I actually like the home pitch, not at mine – theirs. Not only because it means I don’t need to clean, cook or apologize for my crazy dogs, but because it has a practical side – getting to know the person, if you don’t really already.

Going to someone’s house provides some REAL insight into who they are. What kind of style they may or may not have, are they practical or extravagant. Are they tolerant of clutter or some other insight which you can’t get without going to their house. For example, Mickey Mouse posters framed in the living room or their collection of Star Wars action figures can certainly tell you something about the chance a person has a commercial bone in their body. “I keep them in the box so they retain their value”

Staging the event at your house, also gives you more control of the evening. A well prepared meal and orchestrated evening can certainly help make an impression and hosting at your home is the easiest to script. You can also do a group pitch better when not in public. There are other equally interesting/valid places to do it as well, but you need to think about every aspect of how a given location will work.

Dinner and drinks out in a neutral location is probably the best approach for all interested parties, personal preferences aside. Just think of your audience, for example the local Irish pub isn’t a good idea, either is the over the top steakhouse if you are approaching your credit limit. I absolutely love a good steak, but when the person pitching goes to pay has their credit card declined for a $600 meal, it is a big red flag for cash management skills. Also, if you are paranoid that someone might steal your GREAT idea it’s not a good idea to go out and then expect the person you are pitching to speak in hushed tones, especially if you have a some less than well thought out parts of the plan.

Tip: If the person you are pitching has to pay for the meal and you have actually sold them to get into the gig, they should get an extra 7%. I’ll actually pick up the check on a good idea in hopes of an extra 5%.

.5% of Huge Market

I’ve seen some interesting market analysis over the last couple of months, some good – some not so good. The first warning sign of bad market sizing and opportunity analysisi is “All we need is 1 half of 1 percent and we are like gabillionaires”. I know it worked for the clapper and the George Foreman grill, but not really the correct way to look at a technology play.

Market definition and segmentation is one of the most important things to look at when looking to be seen as credible by an investor or expertise provider. The other mistake on market analysis which seems to keep popping up is the assertion that “there are NO competitors, so there is no way to fail”. No matter how cool your slides, you still need to work on a solution which addresses a need and not all needs require a solution/product. If there is no competition, it just might mean that there is no market or there is a substituion which address the need because the pain just isn’t big enough. There is also the outside chance that the idea guy or gal hasn’t used this thing called Google to find the competition. Nothing is more uncomfortable than explaining that there are 3 other BIG companies doing what was asserted to have NO competition. Oh how an iPhone and a Google search can quickly change the mood from jovial/optimistic Manhattans and martinis to esspresso and “the check please”.

Happy Thought: It takes more muscles/effort to frown than to smile, so turn that frown upside down and get into your office bright and early to code for the man.

Social Media isn’t a Business

I’ve been lucky enough to see 4 different community pitches in the last couple of months. “Twitter for Business” or “Facebook for Corporate Intranets” or insert some other inane concept based on reasonably visible brand for a highly specialized user class which would require an ad spend which is astronomic to get anywhere. I’m at the point in social media business plans where the energy industry is with alternative fuels. It’s not like there aren’t a lot of alternatives/opportunity – just hard to make an alternative profitable.

Perhaps I’ve missed a good one along the way because I’m just a little cynical and protective of my time and money, but with Jive, Sharepoint and other collaboration tools for inside the enterprise social media behind the firewall is a bad idea. Social media outside is a good idea, but who really wants to join another community or use an unproven platform? Oh how I wish I was a consultant…. seven slides on conversation and quotes from books only geeks have read, positioned as though it was revolutionary thought. Trust me, listening to the customer isn’t revolutionary — it’s what we call good business.

Their isn’t a social media market per se, it is a channel for communication – a placement option or a platform for a expertise. Or as many see it, a platform for espousing their would be expertise. I wish more experts would be willing to put their resumes online as part of their about page, instead of letting me know how many cats they have. Or if you could provide a ROI model for the projects you have completed with references which didn’t count users or post, but showed reduced spend or increased revenue.

Leave Your Politics At Home

So my most recent pitch on Friday was with a couple of staunch repubilcan’s I had known for a while, so I worn my Obama T-Shirt to have a little fun. Little did I know it would goof up the whole evening, apparently Buckhead has some fairly vocal folks who have no respect for a person’s dinner or ongoing conversation.

My wardrobe selection was more of a sanity check on my part for the folks I was meeting with, but it did goof up the tempo of the night thanks to an over abundance of SEC graduates. Problem was, we kept getting interrupted by folks who just didn’t like my shirt. Weird, but it validated the idea we were working which effectively was about extending access to information and providing an egalitarian approach to localize political content which, at least seemed to gain more traction as we interacted with an uninformed populus. Perhaps our core assumption that people WANT to know is flawed. I know completely vague, but have to be – NDA’s are what they are.

The night was a great nonetheless, we just didn’t get to where we want to be. We all paid for our own way and just brainstormed over beers, wings and Golden Tee what might be the right next step on the idea.

Grain of Salt Please

At the end of the day just take a little time to plan out your outreach and funding strategy is all I’m saying. It is not a enough to be a technologist or to have a good idea. Business plans have to provide a RETURN, not just make you feel like an expert or a genius.

In the end, whatever works for you is the best approach to take. If you aren’t comfortable with revenue, feel best in a Pub or just want to get your idea out – do what you have to do and be prepared for brutal feedback and requests for equity which you don’t have on the table. If you are looking for dollars, you need to think equal or minority equity.

Just remember to think about your audience and try to overcome your passion and enthusiasm with facts. It’s called a business plan for a reason and it’s just business.

50 Things I Like: An Exercise in Developing Future Content

I thought I would spend some time documenting the things I like, with a goal of identifying what I might want to write on in the future. Not unlike mind mapping, but more public – hopefully some of you will pick this up and use this exercise as well.

  1. Art – All kinds, the problem is I don’t have skills here.
  2. Signage
  3. Twitter
  4. Math
  5. Mountains
  6. A Spring Day
  7. Rocks
  8. Driving in Foreign Countries – It’s a challenge, it’s kinda like playing Gran Turismo 5.
  9. Business
  10. A good movie
  11. Trees
  12. Golf
  13. Eating outside – specifically on a Saturday in the fall at Zingerman’s
  14. Fried Cheese Products
  15. Reading a book while on a plane
  16. Home projects
  17. Gardening
  18. Maps
  19. Mojo Sauce
  20. A rainy Sunday during Shark Week – Does shark week still exist?
  21. Learning
  22. Teaching
  23. Rivers and Lakes
  24. Writing – notes to myself, email and this blog thing.
  25. Dogs
  26. Fishing
  27. Camping and Hiking
  28. Integrity
  29. Science
  30. BBQ-ing
  31. Rides in the mountains in the fall
  32. Identity Management
  33. Work – Yeah, I’m one of those – not only do I like work, I’m Puritan about it and dig my current gig.
  34. Geography
  35. Earth Science
  36. Chiropractors
  37. Astronomy
  38. Business Stuff
  39. Cool Stuff – All kinds, electronic gadgets, hats, the perfect Wok, windmills….
  40. Technology
  41. Applications
  42. Media
  43. Unions – more accurately, socialism and general economic theory
  44. Travel
  45. Education – How technology impacts education and as a discipline
  46. Sustainability
  47. Being Outside
  48. Parenting
  49. Canada
  50. Live Music