Browsing Tag

Social Media

Lessons Learned: Bigg Night In Chicago

With just enough of learning to misquote. – George Gordon Noel Byron, Lord Byron (1788–1824)

It’s always a little difficult to open a post with a quote, but sometimes you have to try. A kernel of knowledge can indeed be a dangerous thing and a fact many, myself included, forget all too often. So with that fundamental baseline, I’m in Chicago to learn and meet good folks. Every day represents a new opportunity to drive change, improve your understanding of stuff and develop relationships – day 1 was of SOBCon has provided all 3 for me at least.

The first thing I have learned is we all want to meet others like ourselves and be part of a community. A quick/ad hoc survey of the attendees last night easily represented all four corners of the US and around the world. The diversity in geography is only matched by the diversity in expertise and passions which are distributed amongst the attendees I’ve spoken to so far.

While it seems that the blogosphere is littered with marketing folk and productivity leaders, this meeting represents participants who have diverse editorial agendas – parenting/homeschooling, education/international culture…. While I met a good deal of folks (ok Emily did – she was my introduction wing chick), we spent the majority of the evening engage in just a few coversational circles. It’s not the quantity, but quality and I was able to find some quality insights without a doubt from everyone I spoke to.

One of those more interesting and rewarding conversations was with Mary-Lynn and George, from Bigg Success. So today, I thought I would post the 3 things I learned from Mary-Lynn and George:

  • Cards are good
  • Get ahead of the game
  • Play into your strengths

Cards are Good

Yup I love pinochle, but this reference is about a different type of cards – business cards. Ok – nearly everyone I met reinforced this lesson along the way. Apparently everyone makes their own cards – CRAZY creative cards which convey their focus.

Style, substance and brand are just part of having your own cards, but they also serve the very tactical purpose, follow up. You will invariably meet so many smart, cool and interesting folks throughout an event you can’t possibly remember everyone, even though you try. Essentially it appears that your cards are an extension of your brand.

Lesson learned – get cards – CHECK!

Get ahead of the Game

Last night I spent the better part of the evening honing my introduction pitch. The pitch organically meandered into an overly verbose apology for the lack of business cards while rolling into explaining that I’ve been traveling for three weeks and that my recent content shouldn’t be seen as characteristic of what I’m trying to do at spatiallyrelevant.org. I’m actually not sure what I am trying to do here which is another reason I am here at SOBCon08.

While I did reasonably hone this intro, my sheepish/apologetic intro pitch to George and Mary-Lynn teed up an immediately valuable retort on the importance of staying ahead of the game. George made it pretty straight forward: plan, write, edit and post. Seems simple enough – stay 1-2 weeks ahead. Initially I thought this was uniquely related to audio, since Bigg Success focuses on high quality audio production, but no it’s all things content since all content requires planning and execution. George confirmed this by providing an overview of their hybrid approach leveraging text, audio and newsletters for their readers.

So the key thing to remember for me was to stay ahead of the curve on content production. If I can practice this seemingly straight forward concept, I just might be able to avoid the horrible content holes which continuously creeps up by accident or by conflict here. So hopefully, the conflicts of my life, travel and the absence creativity can be avoided by staying ahead of the game with my content.

Play into your Strengths

So while I have multiple ways to look at this, Mary-Lynn and George put it simple: “We plan, we produce and leverage core skills which makes a better product in our opinion”, or something like that. So I took a little time to think about this. My conclusion – it’s as much about as skills as it is about reputation. The talented folks I have met here already have a common thread/quality – they are leveraging their past experiences to drive credibility and authority.

Bigg Success’ Mary Lynn is an example of this with proven/verifiable career in radio, as is George who brings to bear a life of lesson’s learned in business and an academic approach to sharing the information they provide on their shows. These folks are an example of how we should use our knowledge, skills and integrity to deliver value to our readers/listeners in a medium that best suits a person’s abilities. This is just what they have done.

While video may be killing the radio star, that doesn’t appear to be the case with Bigg Success, they are hopefully at the start of their online hockey stick, but for them it is more than stats.

George crisply summarized what “Bigg Success” would be for he and Mary-Lynn: “If we can help a single person with each program then we have accomplished a big part of why we are doing this”.

It’s a small and hectic social world

Back on this whole blogging thing after a whole bunch of slacking caused by just a little too much travel. This week’s travel is just the beginning of my Spring Tour which will take me to Chicago this weekend, Boston, Dallas, Calgary, New Orleans, Scottsdale, and Detroit. Trust me this will change and grow, but that’s only the parts I know of between now and June 11, I have a couple of 2 or 3 day holes to fill in still and they WILL. I can only hope that these future trips bring as much rewarding feedback and opportunity as the last 2 trips have to Austin.

Austin has been a whirlwind set of activities over the past two weeks, caught up with folks I haven’t seen in a while and was able to meet a person that I was hoping to meet a long time ago, Michael Wilson, CEO of Small World Labs. I spent some time last night getting the opportunity to better understand where they from a product perspective and was clearly impressed with thier strategic take on Social Networking. Social network technologies are what they are, but the easy to identify differentiation of SML is their understanding of how to effectively plan and implement thriving communities via their expertise and customer engagement processes leveraged for every implementation.

The team’s passion and understanding isn’t contained to Michael, but everyone I’ve had the opportunity to interact with at Small World. Even the newest guy I’ve met, Sam Eder, is emblematic of the folks at SML -he is this high energy creative believer of the good things the team can do for organizations to improve customer relations, drive loyalty and increase companies revenues.

There is good reason for the energy and optimism they have a stable of easily recognizable customer logos and a fairly recently announced funding round to drive out their strategy.

Based on the organization I’ve worked with, it is clear that the success of a community is less about implementing a technology platform but a more a partnership with a vendor which develops a strategy for enablement and community engagement. Unequivocally these guys are positioned to continue to lead the market for social networking platforms, so if you are looking for a social media platform to develop an engaging community you have to put them on the shortlist.

That’s more or less all I got to say about that – on to SOBCon and Chicago where I will finally meet this Brogan cat…. I think.

The Social Media Time Crunch

With all the focus on the diminishing attention and the general availability of time in my life, I spent some time itemizing what I do and throwing it into a spreadsheet, just to get an idea of how much time I’m investing in social media.

That sleep bar continues to shrink – can’t be good.

Legend:

  • Travel – Commute, Air travel
  • Friends – Directly engaged and interacting in person
  • Family – Engaged as a dad, husband, son, brother, uncle, cousin
  • TV – Various – family overlay most of the time
  • Sleep – dreaming, REM, tossing, turning
  • Email – Personal – private, Personal – public, Spam, Work
  • Social Media – Reading, writing, searching, thinking, posting
  • Work – Thinking, Excel, Word, PowerPoint, speaking
  • Meetings – Listening, learning, sharing, watching, talking

So I’m on the lookout for a new productivity tool for social media and this whole FriendFeed is a great candidate for my new social interface. Can’t imagine the time slice of social media Chris Brogan, Aaron Brazell or Erin Kotecki Vest have on their spreadsheets, I bet their sleep bar is considerably smaller than mine.