Social Brand Management – Shaping the Tag Cloud

If brand management is increasingly about customer input, feedback and how they share their experiences, does that mean more investment in “after the transaction” is required to differentiate?

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  • Reply jon gatrell March 8, 2008 at 12:26 pm

    Blog: Social Brand Management – Shaping the Tag Cloud:

    | View | Upload your own If .. http://tinyurl.com/26cydl

  • Reply Social Brand Management - Shaping the Tag Cloud | Management March 8, 2008 at 2:13 pm

    […] Pamela Ribon wrote an interesting post today onHere’s a quick excerptIf brand management is increasingly about customer input, feedback and how they share their experiences, does that mean more investment in “after the transaction” is required to differentiate? […]

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  • Reply jon gatrell February 8, 2009 at 7:16 am

    @j_latin thanks for being in my session – here is that brand tag cloud preso where that came from http://tinyurl.com/brandistags

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