Events: Keith Finger and CRMA

Just thought I would drop a note on some events which local people I know are involved in around the SFA/CRM space..

Art Hall and the CRMA folks are doing another round table which I’m lucky enough to participate in again at the Ashford Club, here is the abstract:

The Customer Relationship Management Association, Atlanta Chapter is pleased to offer our second installment of Social Media 3.0: The New Corporate Responsibility. Last month, we explored the rise of social media as a corporate function and profiled two Atlanta based companies that invested strategically in social media by creating “Heads of Social Media” or “HSMs.”

This month, we will continue to examine the role social media in Atlanta-based companies. Breakfast meeting takeaways will include:

• How to develop a business case for social media marketing for your company
• Measuring, tracking and communicating the value of social media marketing ROI
• What is the social media governance model or policy
• What types of skills are required to execute a corporate social media strategy
• How do you integrate social media feedback to reinforce other CRM & Voice of the Customer (VOC) streams

Keith Finger is doing an interesting thing on lead gen which if it is anything like the whitepaper I read should be interesting.  Very Experienced Guy without a doubt and really, here is the overview from the landing page:

Convince and Convert: How to Pull More Prospects Into and Through the Sales Funnel

Are you happy with your demand generation process?  Would you like to spend more time speaking with qualified leads, while keeping other prospects nurtured until they’re ready to buy? It’s one thing to attract prospects, and it’s quite another to turn them into customers.  In this webinar learn the best practices smart companies are using to:

• Make the best use of search engine marketing
• Use demand generation to fill more of the sales funnel
• Nurture leads to shorten the sale cycle
• Score leads to focus on the best opportunities
• The three common social media marketing mistakes to avoid

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