Dell B2B

You be the judge. A presentation from Solis on engagement and a Marketo study.

An integrated approach to social media isn’t just a marketing task, it’s a task for the whole organization.

Listening

• Requirements
• Quality of Service Opportunities
• Voice of the Market

Engaging

• Service levels
• Brand culture
• Valuable content
• Sales and Marketing

Operational Considerations

• ROI of Marketing and Social Media
• Data Driven Decisions
• Organizational Alignment